Personal Profile
I have excellent skills having gained experience in a nursery where I built strong children and their parents. I am a trustworthy and reliable individual having been responsible for children’s wellbeing in a nursery setting and also while babysitting. I have experience babysitting older and younger children, and children with autism keeping to a routine to meet their needs. I am able to remain calm in high pressured environments to resolve any issues the best of my ability, while keeping to policies and guidelines. I am always willing to learn and take on new challenges in order to progress within childcare. I have a positive outlook and have been proven to adapt to changing an individual I get a I take on new challenges to progress myself and resolve a skills
– I have developed good and have experience speaking to children of various ages, parents and colleagues. I understand an individual and will do my best to resolve any issues to get the best outcome.
Teamwork skills – I have excellent teamwork skills and experience working in a variety of teams within childcare settings. I always listen to others points of views and share ideas in order to benefit the children.
Childcare knowledge – I have developed a good understanding of childcare policies and procedures having completed work experience and my childcare course. I have also developed knowledge of individual needs, development of children and health and safety.
Activity planning – I have experience developing sessions and activities for children of all ages. I adapted activities for each child and offered support when needed. I followed the early years curriculum when planning activities and carrying them out.
– I have shadowed individuals observing children in order to see progress or areas of development. I have experience writing assignments to a high standard.
Health and Safety knowledge – I have gained active knowledge of health and safety procedures while on my work placement, and also babysitting children with additional needs.
Confidence- I have confidence talking to a customer to resolve any issues or complaints , I would do my best in every
Humphreys Perkins Secondary School, GCSES, September 2015 – June 2017
• English Language – Grade 4(c)
• Additional Science – Grade D
• Sports Leaders UK Level 2 In Sports Leadership- Pass
• NCFE Functional Skills In 1
• NCFE Cache Level 2 Award In Child Development and Care- Grade B
• Level 2 Customer Service Practitioner – Pass
• Essential Awareness In Safeguarding Children and Young People
• Aid In Childcare
• NCFE Cache Level 3 Diploma For The Early Year’s Workforce and Early Years
• NCFE Cache Level 2 In Employment Responsibilities and Rights In Health, Social Care or Children and Young Peoples Settings
Hobbies and Interests:
My hobbies consist of spending time with family and friends, going to the cinema, bowling and going out for meals.
I enjoyed cheerleading and was part of the QDCA Cheerleading team and would sessions and competitions.
lessons and progressed throughout the years to become a strong, independent swimmer.
From the age of 4 I also took the opportunity to take up dance lessons, I stayed with the same studio for 11 years yearly dance shows for family and friends
Lime Tree Day Nursery, Placement & Apprenticeship, November 2017
• Trusted to look after children within different rooms.
• Gave honest feedback to parents and children when necessary.
• Committed to the work , while always being on time.
• Responsible for looking after children on their lunch and ensuring their safety to a high standard.
• Attended staff meetings and would offer ideas in order to improve daily activities.
• interesting environment for children and made sure they were involved and learning.
Babysitting, January 2018 – February 2018
• Responsible for babysitting children of all ages including 13 and 14 year olds.
• Made sure the children were fed and put to bed when needed.
• Kept the children entertained and interacted with them.
• Responsible for babysitting a child with autism and meeting their needs while keeping to a routine.
• I would ensure every customer was happy and they felt I fulfilled my role.
• Reassuring parents/ customers when they would phone to check on their children happy and safe.
Europcar Customer Services, Level 2 Apprenticeship, March 2018- May 2019
• Trusted to take on and face .
• Trained to refund and when necessary.
• Leant how to compromise in certain .
• Have a full understanding how to be a customer.
• Took on responsibility to solve complaints following the correct policy and procedure.
• Learnt how to be customers in .
• I know how to provide solutions to customers and how to reach the best outcome for the customer.
• essential in customer services, this ensures the customer feels being heard and listened to.
• In customer services it is important to have a friendly, positive, helpful and calm tone of voice.
• We must respect each customer as an individual and the wishes they have.
• When dealing with customers you need to be positive.
• I was enthusiastic and approachable when dealing with customer concerns.
• I would ensure I was consistent when dealing with customers, this ensures they feel their concerns in mind and you will do your best to help them.
• Customer services requires you to have excellent listening skills.
• Reading skills are very important as a lot of customers email. They will want you to reach their points, their concerns. This will ensure you have a full understanding of expects, and you can resolve their query.
• Exceed - exceeding the customers feels you have gone above and beyond for them. As a company this means you could of done no more for them.
Half Pint’s Childcare, Level 3 Apprenticeship, June 2019- January 2021
• Trusted and given the responsibility to look after children from 6 months to 11 years old.
• Planned and carried out everyday activities based on the early year’s .
• Gave honest feedback to parents/carers and children when necessary. Making sure I have a secure and strong bond with them.
• Looking after the children and being aware of health and safety within the workplace.
• Doing morning and afterschool school runs ensuring the children are safe.
• Committed to the work placement always being punctual.
• Responsible for assisting with meals, serving, and supporting the .
• Attended all staff meetings and added own input when necessary.
• enabling environment for all children to play, learn and explore.
January 2021 till April 2021 Completed my NCFE CACHE LEVEL 3 DIPLOMA FOR THE EARLY YEARS WORKFORCE (EARLY YEARS ) at home through lockdown with tutor after being made redundant due to covid 19.
Tops Taxis- Transporting officer, April 2021 – September 2021
• To assist children and adults during their journey to and from school and residential care.
• As the passenger assist, I am expected to complete duties to reach high quality transport service.
• I am expected to work as part of an efficient team, providing a service to all individuals.
• The individuals I transport have a range of needs such as mobility difficulties, autism, adhd, speech, language, and .
• I am trained to sensitively deal with the needs of the passengers, who have serve or profound learning or physical disabilities.
• I must ensure everyone is safe and comfortable for the journey.
• On home to school routes the children are collected from their home address and taken to school, following their written contract.
• All the children are collected from school in the afternoon and taken to their homes, following a clearly written out schedule.
• I will of the journey the children are handed over safely to the parents and carers.
• As passenger assistant I undertake training courses such as first aid, safeguarding relevant to my role and make sure I keep up to these each year.
Level 3 Childcare Practitioner, Beaver Childcare Ltd- Charnwood Nursery and Pre School, September 2021 – February 2023
• Trusted and given the responsibility to look after children from 6 weeks old to 4 years old.
• I consider all individual needs, interests, and each stage of their development.
• I plan and carry out fun everyday activities based on the early year’s and our own curriculum.
• Always give honest and detailed feedback to parents/carers and children when necessary. Making sure I have a secure and strong bond with them all.
• Give families any extra support or help for .
• Look after the children and being aware of health and safety within the workplace.
• I am always committed to the work placement and being punctual.
• Responsible for assisting with meals/ snacks, serving, and supporting the .
• Attended all staff meetings and added own input when necessary.
• I enabling exciting and fun environment for all children to play, learn and explore.
First Aid Training, CPR Training, Infant/Toddler Educator Certificate, College, Early Childcare Assistant Diploma
