Louis Alexander Address: ‪ Bramhall‬, Stockport, SK73JW D.O.B.: 20/11/02 Key Skills & Attributes -Excellent performance in academics -Strong communicator -Excellent customer service skills -Reliable and trustworthy -Work well in a team and equally as strong individually -Fast at adapting to new systems and environments -Passion to take on new challenges with energy and positivity Work Experience B&Q I worked at B&Q for shy of 2 months. I was part of a new “Twighlight team” that focused on; stocking shelves, store maintenance, cleaning and facings in the evening. Other tasks included in house jobs such as; painting, sanding, click-and-collects and customer service. At B&Q the staff were expected to go further than a brief encounter like in many retail stores as I needed to have a more deeper understanding of stock and their purposes. I was part of the Hardware department which is where I felt most comfortable. Tesco I worked for one and a half months on the Christmas seasonal isle at Tesco Stockport. I worked on a 24hr contract from Sunday till Wednesday. The job lead me to quickly adapt to a new environment and undertake tasks that were given to me. I spent most of my time on the seasonal isle but was asked to help out on several other isles to ensure stock was maintained and customer satisfaction was met. -Customer service -Shelf stacking -independent work -Group/ collective tasks The Gilpin Hotel & Lake House I worked full time at the Gilpin serving guests at the breakfast period. After I would then clear and clean the 3 rooms to prepare for the evening. The job involved a high degree of care towards specificities as guests were paying up to £1000 a night and therefor had high expectations. The kitchen was ran by head chef Hrishi and is a Michelin star restaurant so the job required high pace and performance, with a smile, while also maintaining a calm atmosphere for the guests. It involved a much higher level of customer service than I was previously used to however I took to the job very well and was quickly moved to front of house. -Discipline + etiquette -High pressure environment -Customer service -Taking orders AKemp LTD Work as an engineer’s assistant to install ducting to remove dust and hazardous substances from a factory environment. In a different capacity, also worked on building sites as a casual labourer -Health and safety -Landscaping -Brick paving -Deck building -Painting -Heavy lifting -general manual labour The Hardware Hut Working in The Hardware Hut, allowed me to gain an understanding of excellent customer service and meeting people expectations. I learnt rapidly where everything was located in the store to provide customers with the right products to meet their needs. -Working with cash machines -Working with credit card machines -Helping customers find the correct products -Customer service -Stock-taking Unit 10 LTD Whilst working at Unit 10, I covered the very busy Christmas season, managing large volumes of clients, all with children, to provide a magical festive experience at the Trafford Centre. -Sales Assistant -Workshop co-ordinator -Working with cash and credit card systems Delivery Jobs I worked both for Dominos and an independent Pizza shop, delivering Pizza. The jobs both involved customer service and working in a kitchen environment. Both the jobs were in new areas that I wasn’t familiar with which meant I quickly adapted to the new environments. -Driving responsibly and efficiently -Maintaining food standards Education Cheadle Hulme School (2014-2019) Mathematics- 8 English Language- 7 English Literature- 7 Biology- 7 Chemistry- 6 Physics- 8 Drama- 6 Design and Technology- 7 Geography- 7 German- 5 Cheadle Hulme High School. (2019-2021) Physics- B Psychology- A Maths- B Hobbies & Interests -Urban exploring, I spend a large amount of time out in new environments exploring the city around me including abandoned hotels, theme parks and schools. -Proficient and responsible user of drones and quad-copters including research to understand flying, setup, photography and the modification of the drone. -Playing guitar- I spend an hour a week learning to play and several hours a day expanding my taste in music. -Bike riding and I will regularly ride both road and mountain bikes. I have also established a small business refurbishing second hand bikes References References are available upon request. Michael Taylor- Owner of the Hardware ‪Hut Alan -Owner of AKemp ‪LTD

Childcare: I worked for a company called SportsSchool that takes underprivileged children and promotes social skills, motor skills, team working and many more through sports. The role required management of often over 40 children between 2-3 coaches. A lot of the children came from attention deprived homes, as a result the behaviours were erratic but always well managed. Pets: While I’ve only worked for family and friends, I’ve looked after dogs my whole life. I’ve had 8 in my years, all fairly large. Some of which came from top pedigree and performed on the Crufts Competition. I’ve always loved teach dogs tricks and found a natural talent to talking and managing dogs. I’ve also helped maintain a Koi Pond (Family owned) that involved PH balancing, temperature checks, regular feeding and filter work. (Aswell as having my own little goldfish tank. Cleaning: Every job I’ve had has involved cleaning. In a professional food and drink environment I’ve had to maintain health and safety standard. Cleaned in an industrial environment while adhering to numerous health and safety policies.

University