MumsHelpers.co.uk collects personal information from our customers in the regular course of doing core. This resource answers some of your most frequently asked questions, and lets you know exactly how we protect the information you entrust with us.
Overview
Our primary goal in collecting any personal information is to provide you with an efficient and customized service and to advertise all the information provided by yourself to other members or visitors of the website MumsHelpers.co.uk.
As part of the normal operational procedures we collect and, in some cases, may disclose information about you. By accepting this Privacy Policy and our Terms of Services, you expressly consent to our use and disclosure of your personal information in the manner described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the MumsHelpers.co.uk Terms of Services.
The Information We Collect:
Contact and identification information: your name, address, postal code, telephone number and e-mail address.
Your personal information: marriage status, date of birth, gender, nationality, religion, pictures, video, education, interests and hobbies, and other details related to your personal skills.
Information about your previous work experience, work places, job preferences, references from previous employers, and recruitment needs.
Any documents or personal information that you upload to our service, including but not limited to registration documents, criminal record checks, training certificates, and identification documents.
Relationship information: information related to your preferences, service needs and decision-making, customer service inquiries and feedback, and other information requested or provided by you. Communication information messages and chat with other members of the service.
Information regarding user views to a profile or job post as a "visitor".
Information regarding your searches and approximate location to recognize user criteria more efficiently
The following information about you may be collected and shared with us by other sources: Limited billing information, including your name, email address, billing address, and other identification details, may be provided to us by payment providers or app stores for verification purposes. When you log in to our service through Facebook or Google, we may also receive your name, email address, date of birth, and general location from these platforms.
Technological information related to your use of our website and the device you use to access it. This includes your IP address, browser type and version, information about your devices such as its type and device identifier, operating system and platform, mobile network data, a unique reference number linked to the data you enter on our system, login details, and the site from which you arrived at our service. In addition, our website uses cookies, which are small data files placed on your computer that allow the site to identify you and track your visit.
We use third-party company products to analyze traffic to the website and to count the number of users that visit a page. These products may use "cookies". We use a third-party advertising company to serve advertisements on our behalf across the Internet. That advertising company may also collect anonymous information about your visits to our websites and provide targeted advertising in the future.
How We Use Your Information:
As a Job seeker, we advertise all the information mentioned above on the website to attract potential employers allowing them to directly contact you by chat, email or by phone.
As an Employer, we advertise all the information on the website to attract job seekers allowing them to contact you directly by chat, email or by phone.
To understand your needs and to analyze the suitability of our products and services for you
To establish, maintain and manage our relationship with you to provide products and services that have been requested
To investigate and adjudicate any dispute or claim which relates to the products or services that we offer to you.
In order to protect ourselves from error, fraud, theft, and damage to our goods and property we can verify your personal information along with messages that you send to other website members.
To enforce our terms and conditions We use cookies to understand your use of our website in order to customize and tailor the website to better meet your needs.
Your postal code allows us to generate your geographical location on a map displayed on the website with your profile or job posting.
We may share user inquiries with other users in the same area to facilitate an optimal match and attract more job seekers or employers.
Information will be shared about which user viewed a profile or job post to the Job Seeker or Employer that published the profile or job post. In some cases, the Job Seeker or Employer may contact you by chat in response to you viewing the profile or job post. You can opt-out of this option in Settings.
We use your IP address to identify your geographical location.
Your profile details can be sent via email to other members to contact you with either job opportunities or to suitable applicants.When you send a message through our system, your name will be attached to the message. In most cases, your email address will not be included, unless there is a special request. Users with premium membership may also have access to your phone number, unless you have chosen to hide it in your account settings.
Our team members may contact you through chat, email, SMS, push notifications or telephone to offer new services or assist you with any questions or concerns you may have.
MumsHelpers.co.uk will send you updates via email, SMS and push notifications regarding new members or job offers that match your needs.
To increase the visibility and response rate of your job postings or profiles, we may share them with job aggregator websites such as Google Jobs, LinkedIn, Adzuna, and others.
If you grant other users access to your documents, they may be able to view personal information such as regulatory certifications or criminal record checks.
Should you choose to suspend advertising or deactivate your account your contact information will be removed from your profile or job listing.
Our Disclosure Policy
Due to the regulatory environment in which we operate, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting any of the foregoing), we may be required to disclose information to the government, law enforcement agencies or third parties. Under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or members may abuse or misuse your information that they collect from our Websites. Accordingly, although we use industry standard practices to protect your privacy, we can not guarantee, nor should you expect, that your personally identifiable information or private communications will always remain private. In addition, we may share your personal information with third parties that offer related products or services. However, this will only occur with prior notification and with your consent.
How do you get my consent?
When you register with MumsHelpers.co.uk, provide us with your personal information or buy any of MumsHelpers.co.uk’s services with your credit card, your consent is assumed to our collecting and using your details for that specific reason only.
Should we ask you for your personal information for a secondary reason, we will notify you and you will have an ‘opting out’ option. By opting out, you are informing us not to collect this information to share with other companies. Credit card information is never made public and is used only for the purpose of buying our services.
How do I opt out?
When you provide us with information, that be used for marketing purposes, to be shared with other companies, or to receive newsletters there will be a box you can check off in order to not have this information shared.
You can also deactivate your account.
How can I update, correct, and delete my personal information?
The accuracy of all the information on MumsHelpers.co.uk allows it to run smoothly and efficiently. Therefore, it is important that if there are any changes to your personal information, updates should be made by yourself by logging into the website and making the necessary changes. You can deactivate your account in the "Settings" section. Alternatively, you can notify us of any changes in information and we will be happy to update or delete your details on your behalf.
We may decline requests that are prohibited by law, could adversely affect the privacy or other rights of another person, are not required to be honored by applicable law, or where we are unable to authenticate you as the person to whom the information relates.
Contact Us
MumsHelpers.co.uk will make every effort to respond quickly to all inquiries related to any management issues, or the collection and disclosure of any personal information. If you have any questions, concerns or complaints in relation to the policy or practices of MumsHelpers.co.uk in reference specifically to privacy issues, please contact our Privacy Officer by e-mail at [email protected]
Interpretation of this Privacy Policy
Interpretations of this Privacy Policy will be made by our Privacy Officer. This policy does not grant any additional rights or obligations beyond those required by UK privacy laws. In the event that there is any inconsistency between this policy and UK privacy laws, the policy will be interpreted in a manner that is consistent with and gives effect to such laws.
Privacy Policy Changes
In order to accommodate changes to products, services, technology, and legal requirements, MumsHelpers.co.uk may add, change or remove portions of our privacy commitment to ensure the continued protection of your personal information.